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For more information about removing Endpoint Security and Control, see knowledgebase article 12360. (The option works correctly in the native 64-bit version of Windows Explorer.) This is due to a missing Sophos registry key, that has not been migrated during the OS upgrade.
To resolve this issue, re-protect the computers: in Enterprise Console, select the computers you want to re-protect, right-click, and then click After an upgrade from Windows 8.1 (either 64-bit or 32-bit) to Windows 10, if a computer is started in safe mode, the Sophos Anti-Virus service (SAVService.exe) fails to start.
Some of the features mentioned in these release notes are only available on managed computers or if you have the appropriate license.
You may find that you cannot yet download and use the latest version on the list below.
Usually the settings for Updating are centrally managed and deployed.
However, if you need to make a change follow the instructions below.
These are the release notes for Sophos Endpoint Security and Control 10.3 for Windows Recommended versions, managed by Sophos Enterprise Console or standalone.
This is due to a missing Sophos registry key, that has not been migrated during the OS upgrade. After an upgrade from Windows 8.1 (either 64-bit or 32-bit) to Windows 10, the Sophos Healthcheck tool fails with warnings about missing registry keys.
This is because some of the Sophos registry keys have not been migrated during the OS upgrade. This issue is caused by Sophos Client Firewall blocking the web protection processes.
Change the Allow Local Config=0 to 1 and save the file.[PPI.
Web Config_Secondary] Allow Local Config = 0 Auto Dial Timeout = Local Path = Download Granularity = Connection Address = Use Sophos = 1 User Name = sbe******** User Password = ****************** Connection Type = HTTP Auto Dial = 0 Bandwidth Limit = 0Open Sophos Endpoint and select the Configure menu, select the Updating item.